F.A.Q

FAQ About Products(Waterproof LED Solar Street Lights)

1. What are your main products?


KOTOTERK specializes in the manufacturing of solar street lights and outdoor infrastructure products, including: Integrated solar street lights, Outdoor LED lighting systems, 5G smart street lights, Solar energy storage systems, Power transmission towers and telecom towers, Highway gantries and highway guardrails, Surveillance poles and traffic road signs, Membrane structure smart folding umbrellas
Our products are widely used in urban infrastructure projects, smart cities, highways, and renewable energy systems.



2. Can all products be customized?

Yes. As a professional solar street light manufacturer and steel structure supplier, we operate our own factory and complete production lines.
We support full OEM and ODM customization, including production based on: technical parameters, engineering drawings, customer samples, project specifications
This ensures every product can meet specific project and infrastructure requirements.



3. Which environments are your solar street lights suitable for?

Our integrated solar street lights are suitable for a wide range of outdoor lighting applications, including: urban roads, rural roads, parking areas, public parks, scenic areas, residential communities, industrial zones
The solar street lighting system configuration is customized based on: local sunlight conditions, solar panel size, lithium battery capacity, nightly lighting duration, rainy-day backup requirements
This ensures reliable performance for solar street lights in different climate regions.



4. What is the capacity range of your solar energy storage systems?

Our solar energy storage systems provide flexible capacity solutions ranging from several kilowatt-hours (kWh) to several hundred kWh.
The system configuration is designed according to: load requirements, backup time, energy consumption scenarios. These systems are suitable for off-grid solar systems, microgrids, and renewable energy projects.



5. What quality standards do your towers and steel structures meet?

Our steel towers, telecom towers, and structural products comply with major international standards, including: ANSI, BS, DIN
All materials undergo professional anti-corrosion and galvanization treatments to ensure durability in harsh outdoor environments.
These structures are widely used in power transmission, telecommunications infrastructure, and highway engineering projects.



6. What are the dimensions of your membrane structure smart folding umbrella?

The membrane structure smart folding umbrella is designed for large outdoor public spaces and events.
Key specifications:

Maximum unfolded area: 1000㎡
Projection area: 650㎡
Total structure weight: 40 tons
Wind resistance: Level 12
The structure adopts a multi-unit tensioned membrane system with radial umbrella frames, forming a stable dome structure.

Maximum coverage area:
Rectangular space: 45m × 25m
Circular space: 35m diameter
This system provides reliable shelter for large outdoor gatherings, public plazas, and commercial events.



FAQ About Services

1. Do you provide OEM / ODM services?

Yes. KOTOTERK provides full OEM and ODM services for global partners.

We support: customized branding, product design modification, engineering project customization
This allows distributors and contractors to develop private label solar street lighting products.



2. How to place a customized order?

The ordering process for custom solar street lights or infrastructure products includes:
Provide specifications, drawings, or samples, Receive technical evaluation and quotation, Confirm sample or design solution, Arrange production and shipment
This process ensures accurate production for engineering projects and infrastructure orders.



3. What is your production lead time?

Production time varies depending on the product type and order quantity.
Typical lead times include:
LED solar street lights:
10 days for orders of 100–500 units
Smart street lights, highway gantries, guardrails, towers, surveillance poles:
20 days for up to 200 sets
Membrane structure smart folding umbrellas:
20–25 days for 1–10 sets
Solar panels:
7 days for orders up to 5000 units
Exact production schedules can be adjusted based on project deadlines and customer agreements.



4. What is your product warranty period?

Our products come with reliable warranty support:
Solar street lights: 3 years warranty

Steel structures and towers: 5–10 years warranty
Final warranty terms are defined in the purchase contract and project agreement.



5. Do you provide overseas installation services?

Yes. For international infrastructure projects, we can provide:
local contractor coordination
on-site installation guidance
engineering support and commissioning
Our engineers can also travel to project sites when required.



6. Which countries do you export to?

Our products are exported to many regions, including:

Southeast Asia, Central Asia, other international markets
We support multiple logistics solutions, including: sea freight, air freight, land transportation
This ensures efficient delivery for global solar lighting and infrastructure projects.



7. Do you provide product samples?

Yes. Sample orders are available. Customers are required to cover: sample cost, shipping cost
After confirming a bulk order, part or all of the sample cost can be refunded.



8. Can you develop new products beyond your current range?

Yes. Our professional R&D team can design and develop new products according to customer requirements.

This includes: customized solar lighting systems, infrastructure steel structures, special project equipment
We support full product development for large engineering projects.