F.A.Q
F.A.Q
Here is some common questions about Kototerk's products.
FAQ About Products(Waterproof LED Solar Street Lights)
1. What products does KOTOTERK manufacture?
KOTOTERK is a professional solar street light manufacturer and outdoor infrastructure supplier, offering a comprehensive product range including:
• Solar street lights (all-in-one design, split design)
• Outdoor LED solar street light systems
• 5G smart street lights and smart light poles
• Solar energy storage systems (for microgrids and off-grid solar systems)
• Power transmission towers and telecom steel towers
• Highway gantries and highway guardrails
• Surveillance poles and traffic road signs
• Membrane structure smart folding umbrellas
Our products are widely deployed in smart city infrastructure, urban road lighting, highway engineering, and renewable energy projects worldwide.
2. Can solar street lights and other products be customized?
Yes. As a factory-direct solar street light manufacturer, KOTOTERK offers full OEM and ODM solar street light customization, including:
• Custom wattage, solar panel size, and lithium battery capacity
• Custom branding and private-label packaging
• Engineering-drawing-based production for infrastructure projects
• Sample-based and specification-based manufacturing
Whether you need customized integrated solar street lights for a municipal project or bespoke steel structures for a highway project, our in-house production lines can meet your exact requirements.
3. What environments are your solar street lights suitable for?
Our integrated solar street lights and LED solar street light systems are designed for a wide range of outdoor environments, including:
• Urban and rural roads
• Parking areas and public parks
• Residential communities and industrial zones
• Scenic areas and remote off-grid locations
Each solar street lighting system is configured based on local sunlight conditions, required lighting hours, rainy-day backup capacity, and battery size — ensuring reliable performance across Africa, Southeast Asia, Latin America, and other global markets with varying climates.
4. What capacity range do your solar energy storage systems cover?
Our solar energy storage systems scale from a few kilowatt-hours (kWh) to several hundred kWh, supporting:
• Off-grid solar systems for remote communities
• Microgrid solutions for industrial and commercial use
• Renewable energy backup for infrastructure projects
System configuration is tailored to your load requirements, backup duration, and energy consumption profile.
5. What international quality standards do your towers and steel structures meet?
Our steel towers, telecom towers, and structural products are manufactured in compliance with major international standards, including ANSI, BS, and DIN. All materials undergo professional hot-dip galvanization and anti-corrosion treatment, ensuring long-term durability in harsh outdoor environments.
These structures are used in power transmission, telecommunications infrastructure, and large-scale highway engineering projects across multiple countries.
6. What are the specifications of your membrane structure smart folding umbrella?
The membrane structure smart folding umbrella is designed for large outdoor public spaces and events.
Key specifications:
Parameter Specification
Maximum unfolded area 1,000 m²
Projection area 650 m²
Total structure weight 40 tons
Wind resistance Level 12
Max rectangular coverage 45m × 25m
Max circular coverage 35m diameter
The multi-unit tensioned membrane system forms a stable dome structure, ideal for public plazas, commercial events, and smart city outdoor facilities.
1. Do you offer OEM and ODM services for solar street lights?
Yes. KOTOTERK provides full OEM solar street light and ODM solar street light services for global distributors, contractors, and project developers. We support:
• Custom branding and private-label solar street lights
• Product design modification to meet regional certification requirements
• Engineering customization for municipal and infrastructure projects
This makes us a preferred solar street light supplier for buyers sourcing from China who need project-specific solutions.
2. How do I place a customized solar street light order?
The ordering process for custom solar street lights or infrastructure products is straightforward:
Submit your specifications, drawings
Sent technical evaluation and factory quotation
Confirm sample or design solution
Arrange production and international shipment
This process is designed to ensure accuracy for large-scale engineering and infrastructure orders.
3. What is the production lead time for solar street lights?
Product Lead Time Quantity
LED solar street lights 20 days 100–500 units
5G smart street lights / highway structures / towers / surveillance poles 20 days Up to 200 sets
Membrane structure smart folding umbrellas 20–25 days 1–10 sets
Solar panels 7 days Up to 5,000 units
Production schedules can be adjusted based on project deadlines and order agreements.
4. What is the warranty period for solar street lights and steel structures?
• Solar street lights: 3-year warranty
• Steel structures and towers: 5–10 years warranty
Specific warranty terms are defined in the purchase contract and project agreement, ensuring long-term after-sales support for our global clients.
5. Do you provide overseas installation support?
Yes. For international infrastructure projects, we can provide:
Yes. KOTOTERK provides remote installation guidance for all international solar street light and infrastructure projects, including:
• Step-by-step technical instructions
• Video call support with our engineering team
• Installation manuals and wiring diagrams tailored to your product configuration
For projects requiring on-site installation supervision, our engineers are available to travel to your project location. In this case, the client is responsible for covering round-trip travel expenses and daily allowances for our engineering staff. Specific arrangements can be discussed and confirmed in the project agreement.
This ensures professional installation support for solar street light projects across Africa,Latin America, Southeast Asia, and other global markets — in a flexible and cost-effective way.
6. Which countries do you export solar street lights to?
KOTOTERK exports solar street lights and infrastructure products to markets across:
• Africa — Kenya, Nigeria, South Africa, Tanzania, Ethiopia, Ghana, and more
• Middle East — Saudi Arabia, UAE, Qatar, Oman, Kuwait, and more
• Latin America — Brazil, Mexico, Colombia, Chile, Argentina, and more
• Southeast Asia — Philippines, Vietnam, Indonesia, Malaysia, and more
• Central Asia — Kazakhstan, Uzbekistan, and other emerging markets
We support sea freight, air freight, and land transportation to ensure efficient delivery for global solar lighting and infrastructure projects.
7. Can I get a solar street light sample before placing a bulk order?
Yes. Sample orders are available. Customers are responsible for sample cost and shipping. Upon confirmation of a bulk order, part or all of the sample cost can be refunded. This allows buyers to evaluate solar street light quality and performance before committing to large-quantity orders.
8. Can you develop new solar lighting or infrastructure products?
Yes. Our R&D team can design and develop new products based on customer requirements, including:
• Custom solar lighting systems for specific climate or terrain conditions
• Special infrastructure steel structures for large engineering projects
• New product development for OEM partners entering new markets
9. What is the ordering process at your solar street light factory?
Placing an order with KOTOTERK is simple and transparent. Our standard process for solar street light orders and infrastructure projects is as follows:
Confirm Product Configuration & Price — We work with you to finalize product specifications, quantities, and pricing based on your project requirements.
Sign the Sales Contract — A formal contract is issued to protect both parties and confirm all agreed terms.
Pay the Deposit — A deposit is required to initiate production scheduling at our factory.
Production Arrangement — Your order enters our solar street light manufacturing pipeline, with lead times communicated upfront.
Balance Payment Notification — Once production is complete, we notify you with quality confirmation and arrange the final balance payment.
Shipping&Export — We handle logistics coordination and help arrange international freight — by sea, air, or land — to deliver your order to your destination.
This process ensures full transparency and quality control from factory to final delivery, whether you are sourcing solar street lights for Africa, Latin America, Southeast Asia, or any other global market.
This process ensures full transparency and quality control from factory to final delivery, whether you are sourcing solar street lights for Africa, Latin America, Southeast Asia, or any other global market.
